The ACAS Code isn't legally binding, but tribunals take it very seriously. It's the standard your disciplinary and grievance processes get judged against, and an unreasonable failure to follow it can push a tribunal award up by as much as 25%.
In practice, treat it as the minimum. Follow it and your process holds up. Ignore it and you've handed the other side an easy win.
Every situation has its own details, and those details change the right answer. For a read on yours, take the free Employee Situation Check or book a call.
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How to handle this, in a couple of minutes
Samantha talks through the practical steps.
General guidance to help you decide your next step, not legal advice. Employment law changes, so always check the current position for your own situation.