How I help
Practical support for the people decisions that matter.
I help owner-managed businesses handle difficult staff situations properly, from early niggles to formal cases, calmly and commercially. You deal directly with Samantha, not a helpline.
What I help with
The situations I sort out
Already formal, or you want to get ahead of it? Either way, I give you the clarity to handle it properly, without it eating your week.
Employee off sick, no return date
Weeks of absence, the team stretched, no end in sight.
Grievance raised
A formal complaint that needs the right process, fast.
Performance that isn't improving
You've had the chats. Nothing's changed. Here's the safe way forward.
Difficult behaviour or conduct
Attitude or conduct causing problems that needs handling properly.
Restructure or redundancy
High stakes. Every step matters. One wrong move is costly.
Someone no longer right for the business
Conduct, capability or a change of direction, handled cleanly.
Conflict affecting the team
A situation between people that's dragging down your best staff.
Something just feels off
You can't quite name it, but you need a clear-headed view.
When two things happen at once
The tricky combinations owners get caught by
Off sick during a performance process
You can't just carry on. The absence may be linked to the performance concerns, and pressing ahead can turn it into a discrimination or unfairness claim.
Grievance raised mid-disciplinary
A common tactic, and often mishandled. The two processes usually need to run in parallel or be carefully sequenced, not halted or ignored.
Behaviour that's disrupting the team
Left too long because it feels hard to define. Without a clear record and process, it only gets harder to address, and your good people notice.
Redundancy in a small team
Higher risk when the pool is small and circumstances are visible. Selection, alternatives and consultation all have to be right, or it's an unfair dismissal.
Ready when you are
Not sure what to do next?
Start with the free Situation Check to understand what you're dealing with. Or book a free 20-minute call with Samantha and talk it through directly.